JAKARTA (TheInsiderStories) – Lingkaran Survey Indonesia (LSI) release public perceptions on corruption issues in employment relations between government agencies and business actors in the infrastructure, licensing and customs sectors. Based on the report, Indonesian officers still involved on the corruption cases in the three areas.

The observer said, the survey conducted on the period Nov. 13 to Jan. 5, 2019 involved respondents from three sectors such as infrastructure 32.2 percent, licensing 35.6 percent, and customs 32.2 percent.

The survey results showed that the majority of respondents tended to rate easily (56.4 percent) very easily (3.4 percent) in dealing with work with government officials (a total of 59.8 percent). However, there are quite a lot of people who think it tends to be difficult (4.7 percent) and very difficult (34.9 percent) to work with state officials (a total of 39.6 percent).

There are variations in the assessment of some aspects of the service carried out by government officials. Most of them considered that State officials carried out their duties half-heartedly (58 percent). While the performance of state officials who are not responsive to business people is 50 percent. Then, 50 percent of officers who didn’t master their jobs.

Moreover, around 49 percent of respondents rated frequent or very frequent provision outside the official provisions of business people to government employees to solve complicated matters more quickly.

This is recognized can influence in the provision of gratuities by business people to government officials outside the provisions, where 83 percent stated that the process of resolving government affairs was faster if the employer gave money or gifts.

On the other side, business people also often established personal relationships with the authorities for assistance whenever they are faced with problems. For example, by using violence and threats to those who try to block various matters (94 percent).

In terms of nepotism, more respondents rated unethical (51.7 percent) and as crimes only 6 percent, while 32.2 percent considered as an ordinary practice.

So far, the majority of respondents admitted that there were no written rules in their company that prohibited employees and shareholders from giving to government officers outside official conditions (70.3 percent).

In addition, there is no written rule (67.6 percent) which requires employees and shareholders to report to the company if they are asked outside official conditions, while as many as 26.4 percent state that there is reporting.

This caused by a tendency to use third parties to take care of various business needs with the government (37.1 percent) because these intermediaries have connections with people within the government to help streamline management.

In the licensing and customs sector, respondents generally claimed to have never used a third party when dealing with One Stop Integrated Services (OSIS) for the licensing process (78.8 percent) and customs (77.1 percent).

According to 81.6 percent of respondents, the online customs system effectively reduces the practice of informal levies at ports.

In investment, the majority of the licensing sector respondents (59.6 percent) assessed the current condition of investment as very good/very good. However, legal uncertainty and enforcement as well as the complexity of licensing arrangements have left a poor rating.

The process of simple licensing is assessed as the main reason for respondents who rate good and very good, then because of the fast processing time.

About 50 percent of respondents claimed to have come directly to the service outlets available when the company took care of licensing at the OSIS compared to the Investment Coordinating Board website (34.6 percent).

The majority of 53.8 percent considered that licensing arrangements at OSIS were quite in accordance with official procedures. This is because clarity and accessibility of permits and fast time are indicators of compliance with licensing procedures with procedures. However, there were still 24 percent and 31 percent who gave because they were asked and without being asked.

In the past two years, the dwelling time system was considered better, 47.9 percent even though 33 percent considered there was no change. Likewise, the waiting time system is considered better (50 percent), although 33.3 percent assess that there is no change.

Meanwhile, in the infrastructure sector, violations occur in almost all phases ranging from planning, auctions, work, to supervision and evaluation.

The average suitability of the project carried out by the company with a specification of 7.30, but the implementation of the project was assessed as the most vulnerable phase to be worked out not according to official specifications or procedures of 35.4 percent.

Collusion and nepotism in most project implementing contracts were identified as the most common form of violation in government infrastructure projects, especially in determining project contracting business contracts (35.4 percent).

So far, the Indonesian anti-graft body is known to be the most trusted in efforts to eradicate corruption, both according to the public (92 percent) and business people (81 percent). Among the respondents who were aware of the corruption eradication measures of each institution, the anti-graft was considered the most effective by both the public (85 percent) and businesses (71 percent).

Written by Daniel Deha, Email: daniel@theinsiderstories.com